We start by learning more about what is working and not working for you. What makes you feel like it’s all over your head?
What are your questions?- What confuses you?
- Where are you stymied?
- What do you want to do?
When we set up our first meeting I will ask you to prepare for it by making a list of questions. Then as we start out I can scan the list to decide where to start. Often, understanding a computer, tablet or phone is a building block process and I want to be sure I start at the beginning.
As I gain awareness of what you need and want, I’ll know how to coach you. Sometimes it will make sense to “drive” — taking over at the computer to set you up to be more comfortable. Sometimes I’ll talk you through what you need to do so that once you practice you will be able to do it on your own.
I’ll explain things when it’s useful to you! My goal is to help you become comfortable with your device so that you can use it with pleasure.
You may want to know more about me and how I came to be offering this service.